Know your booking status

A unique initiative - the ‘LPG Transparency Portal’ - that will host data on the last mile delivery of domestic LPG cylinders supplied  by government-owned Oil Marketing Companies (OMCs) to nearly 14 crore urban, semi-urban and rural households, has been launched.

Touted as a measure to empower LPG users through a public accounting system, Indian Oil, BPCL and HPCL have now introduced through a web-platform, complete visibility of the LPG cylinder transactions to all citizens across the country.

Through a single click of the mouse, LPG consumers can now know their individual pattern of LPG usage, LPG booking status, refill history or request for surrender of their connection, highest consumption consumers, subsidy availed and more. The information on the portal can also be sorted by consumer number, name and by distributors’ name, easily.

The portal can be accessed through the official website of the Ministry of Petroleum and Natural Gas (www.petroleum.nic.in) or the OMC websites (www.indane.co.in; www.ebharatgas.com and www.hindustanpetroleum.com).

This portal not only benefits consumers but is also a unique resource for civil society to report discrepancies and register their feedback on the anomalies in supply, if any.  
To enable the OMCs to improve their services, the portal also gives opportunity to consumers to rate the services of their LPG distributor.

 

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