Comprehensive online applications for Sakaala

The Karnataka government will provide Sakaala applicants access to online applications for all services under the scheme by March 13, 2013.

Now, online applications are only available for 63 services under the scheme.  Addressing a press conference in Bangalore, Law Minister Suresh Kumar said that the facility will be extended to include 265 services (including 151 existing services and 114 new services to be launched on November 2) in the coming months. The scheme provides guarantee of services to citizens within a stipulated time.

“Some 114 new services which were cleared by the State Cabinet recently, will be launched on a pilot basis in a few select offices and will be extended State wide from December 1,” he said.

Prominent among the new services include clearing of garbage from roadsides within a day and the filling up of potholes on roads and footpaths within a month.

A total of 12 services offered by the Bangalore Development Authority (BDA) have been
added to Sakaala. They include sanctioning of site plans in layouts formed by the BDA in 15 days, sanctioning of plans for multi-storey buildings within 30 days and issuance of possession letters for sites in seven days, among others. The addition/deletion of names to the voters’ list and registration, which was to be included under Sakaala, was dropped following a direction from the Election Commission of India.

“To date as many as 1.24 crore applications have been received under Sakaala and 1.21 crore have been disposed of,” Kumar said and added that in all, 109 appeals had been received for delayed services, and that nine officials have had to pay compensatory fines.

Suresh Kumar said that neighbouring Bangladesh has evinced interest in emulating Sakaala. Additional Mission Director Munish Moudgil is currently in Bangladesh conducting a national workshop in Dhaka.

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