Even as thousands scrambled to get a pie of the Rs 2,013 one-way ticket to most destinations offered by budget carrier SpiceJet since Friday morning the airline website remained crashed for most part of the day while some online ticketing portals took the airline off their listings.
The carrier had announced on Friday that it would sell 10 lakh tickets across its domestic network for an all-inclusive fare of Rs 2,013 for sale till January 13 for travel between February 1 and April 30.
When contacted by Deccan Herald, a SpiceJet spokesman said, “Our website is experiencing heavy traffic since morning because of the promo that we have announced. We have added more servers to ensure that those who book tickets will not face any problem.”
He, however, ruled out extension of dates of low-fare tickets because of the problems encountered by travellers in booking tickets. Asked about the ticketing portals not offering SpiceJet tickets, he said some portals had taken the airline off but many were still selling tickets. “However, it is true that some of the portals which are selling our tickets are slow because of the heavy traffic.”
For most part of the day, the airline website remained busy with the message, “Our online booking site is currently experiencing heavy traffic. Please try again later.”
While some passengers like Shaila Gurudutt succeeded in getting tickets from Bangalore to Mumbai, others like Radha Khattar were not so successful in Delhi despite multiple attempts. However, unlike expectations, the SpiceJet offer did not move other airlines as competitors refused bite the bullet.
The airline’s offer came a day after the Indian Railways hiked train fares across the board by up to 34 per cent.