JOIN USASK is a multi-faceted mechanism introduced by IT department
A function attended by Union Minister of State for Finance J D Seelam, to inaugurate the Aayakar Seva Kendra (ASK) at the Income-Tax Office, here, on Wednesday, had to be cut-short as the poll code of conduct came into affect as soon as the Election Commission announced the schedule for the upcoming Lok Sabha election.
The Minister had just finished delivering his inaugural address, after completing the ceremony by cutting the tape, when Tahsildar Mamatha rushed to the venue to inform about the poll code of conduct coming into effect. The function was wound up in a hurry.
The tahsildar also requested the Minister to travel alone in the government car after the function. She stated that Seelam had not delivered any political speech.
ASK is a multifaceted mechanism for achieving excellence in public service delivery, reflecting the new quality policy of the Income-tax department. It is guided by SEVOTTAM, a service quality management framework for government organisation.
SEVOTTAM embodies a change in mindset within the government for bringing together the state-of-the-art technology with trained and motivated personnel, thereby bringing about a re-engineered and sophisticated service delivery mechanism in line with the Citizens Charter, 2010.
Earlier, Seelam said, every citizen should take pride in paying income-tax as per the norms and become partners in the progress of the nation.
“About 90 per cent citizens of the USA are tax-payers, while just five per cent of the population of India are tax assesses. The government can provide facilities to the people only if all people pay their taxes promptly,” he said.