Now, dial 100 to fix appointment with police for passport verification

Now, just dial 100 to fix an appointment with a police officer at the jurisdictional police station for redressing a non-emergent grievance or any other specific errand. The service has been launched on a trial basis to save both police’s and people’s time.

For instance, for passport verification, an applicant may have to go to a police station, but he/she would not know when to go, whom to meet at the police station and whether the person will be available or not. Now, all they need to do is dial 100 and the police control room staff will fix an appointment with the specific police officer and will guide them to meet the officer at a stipulated time. “They may even set up a conference call with the Station House Officer (SHO) or the officer you have to meet and fix the appointment,” M G Nagendra Kumar, DCP (Command Centre), said.

The Command Centre at the police commissioner’s office on Infantry Road will hire 267 people on contract to handle a total of 100 phone lines (15 lines are operational and 85 others will be added soon).

“We have started this ‘Dial 100’ service on a trial basis. We will study its pros and cons. Once all the 100 lines become operational at the police control room, the effectiveness of technology will be ascertained,” Kumar said.
DH News Service