Under this decision, which is expected to provide increased accessibility of the website to the ordinary users, travel agents or web-services agents of IRCTC will not be given access to Tatkal booking, through e-ticketing on all days between 8 am and 9 am.
Travel agents of IRCTC will not be given access through e-ticketing to trains defined in the system on their respective opening day of Advance Reservation Period between 8 am and 9 am. This passenger-friendly measure comes in the wake of a large number of complaints regarding the IRCTC website not becoming accessible to common users at the time of the commencement of railway reservation booking in the morning.
Published 14 July 2010, 18:59 IST