The case before the Thirissur Consumer Dispute Redressal Forum date backs to 2003 when M. Joseph purchased a Reliance Infocomm mobile phone for Rs.24,000, according to his advocate Seby J. Pulley.
The customer said he was promised numerous offers like free outgoing calls and SMS but failed to get the services despite several attempts to avail of the offers. A petition then was moved in 2005.
In 2010, the court gave a verdict in favour of Joseph and directed Reliance Infocomm to pay Rs.24,000, along with 12 percent interest for five years. Then after waiting for a year, Joseph again approached the court in March 2011 to help in being paid the amount.
Following this, the court, presided over by Thrissur Consumer Disputes Redressal Forum President Padmini Sudheesh, Friday directed for an arrest warrant to be issued against Ambani as the first accused and that he be produced before the court before Feb 15.
