OnePlus offers lifetime display warranty for phones with greenline issues

This display warranty not only covers the upcoming new phones, but also older phones as well.

Popular smartphone maker OnePlus has announced new 'Green Line Worry-Free Solution' service which promises to offer free screen replacement for all Oneplus phones.

Since the early 2024, there has been a surge in display issues, in particular greeline glitch on almost all variants of OnePlus phones in India.

It used to appear soon after upgrading to the new software update. Thousands of people lined up for replacement at OnePlus centres and even took social media platforms raise concerns.

Taking note of the issue, OnePlus made arrangements to offer free screen replacement for select models, but with a limited warranty.

With just a few weeks left before the OnePlus 13 launch, the company, as a goodwill gesture to win back the trust of its loyal customers, has announced lifetime screen replacement service for free.

It should be noted that the service centre executive will test the device if the green line issue is caused by software or physical damage and then decide on whether the user can claim for free display replacement.

This warranty not only covers the upcoming new phones, but also older phones as well.

OnePlus 12R series.

“We understand the unique climate challenges posed by prolonged high temperatures and humidity faced by Indian users, and we’ve worked diligently to ensure that OnePlus devices can meet those demands,” said Ramagopala Reddy P, Vice President at OnePlus India and former Director of the company’s Hyderabad R&D Center.

“With the PVX Enhanced Edge Bonding Layer as a key component of our Green Line Worry-Free Solution, we are committed to delivering a superior display experience that stands the test of time,” Reddy said.

The company has also created the world's first DisplayMate A++ display technology. It will be implemented in the upcoming OnePlus 13, which is said to have undergone rigorous and extreme hardware testing, to minimise risks to the lowest levels possible.

OnePlus 13 is said to b feature a new protective layer to AMOLED display panel tested to survive extreme usage and climatic conditons of India.

“OnePlus was the first brand across the industry to respond swiftly with technological solutions to mitigate display risks in the Indian market. Not only are we accelerating technology upgrades in AMOLED displays, but we are also the first brand to offer a lifetime warranty for Indian users, showcasing our confidence in our technology and our user-first approach,” said ,” said Robin Liu, Chief Executive Officer of OnePlus India.

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