<p>Encapsulating this at the presentation of awards to State employees on Friday, Chief General Manager, Karnataka Telecom Circle, P Raghavan said the competition had intensified with atleast 10 operators in Karnataka vying for the top spot of phone service provider. <br /><br />“We still have several advantages over our competitors, but these advantages will be lost if we do not address customer grievances effectively,” he said.<br /><br />He called for better awareness of plans offered by the BSNL, which he felt, was far better and advantageous to the customer. In a move towards better management and use of technology, the company is also moving towards Enterprise Resource Planning (ERP) system from December 1. <br /><br />Winners<br /><br />Winners of Bharat Sanchar Seva Padak: G Sandeep (Bangalore) and G Venkatesh (Chikmagalur). These awards carry Rs 1 lakh in cash, a silver medal and a citation.<br /><br />Winners of Vishist Seva Sanchar Padak: Chandrashekar G Naik (Karwar); Parvathamma (Bangalore); Subhas M Vyapari (Hubli); N M Kulkarni (Belgaum); Chintamani R Pavate (Bangalore); Mahamood Hussain (Raichur); A K Ugar (Belgaum); V S Ashwathnarayana (Bangalore); Shashidhar M Rathod (Bijapur); M M Deevatagi (Belgaum); A N Gopalakrishna (Chikmagalur) and K Balasubramanya (Mysore). These awards carry Rs 21,000 in cash, a silver medal and a citation. Ramakrishna, K P Mahendra and Deepa R Rao of Bangalore Telecom were awarded the Seva Sanchar Padak.</p>
<p>Encapsulating this at the presentation of awards to State employees on Friday, Chief General Manager, Karnataka Telecom Circle, P Raghavan said the competition had intensified with atleast 10 operators in Karnataka vying for the top spot of phone service provider. <br /><br />“We still have several advantages over our competitors, but these advantages will be lost if we do not address customer grievances effectively,” he said.<br /><br />He called for better awareness of plans offered by the BSNL, which he felt, was far better and advantageous to the customer. In a move towards better management and use of technology, the company is also moving towards Enterprise Resource Planning (ERP) system from December 1. <br /><br />Winners<br /><br />Winners of Bharat Sanchar Seva Padak: G Sandeep (Bangalore) and G Venkatesh (Chikmagalur). These awards carry Rs 1 lakh in cash, a silver medal and a citation.<br /><br />Winners of Vishist Seva Sanchar Padak: Chandrashekar G Naik (Karwar); Parvathamma (Bangalore); Subhas M Vyapari (Hubli); N M Kulkarni (Belgaum); Chintamani R Pavate (Bangalore); Mahamood Hussain (Raichur); A K Ugar (Belgaum); V S Ashwathnarayana (Bangalore); Shashidhar M Rathod (Bijapur); M M Deevatagi (Belgaum); A N Gopalakrishna (Chikmagalur) and K Balasubramanya (Mysore). These awards carry Rs 21,000 in cash, a silver medal and a citation. Ramakrishna, K P Mahendra and Deepa R Rao of Bangalore Telecom were awarded the Seva Sanchar Padak.</p>
