“There is a huge amount of opportunity through BPO. The global spend of BPO is estimated at US$400 billion by 2013,” TCS Chief Operating Officer N Chandrasekaran told reporters.
“We want to take our BPO revenues to US$3 billion in the next five years from Rs 800 crore, which we registered in the first quarter of this year,” he said.Last year, TCS bought Citibank’s BPO business Eserve for US$512 million making it one of the larger outsourcing deals in 2008-09.
The company would hire 1,500 to 2,000 in this financial year, primarily in India. Presently, TCS BPO has 100-plus customers in 50 plus countries. Banking and financial services segment is the largest segment with estimated revenues of US$100 billion, he added.
Published 18 July 2009, 15:46 IST