DKMUL gets software, mobile app

'First milk union in State to implement high-end solution at a cost of Rs 1.47 crore'

The cloud-based Enterprise Resource Planning (ERP) technology --- Milkosoft --- for Dakshina Kannada Cooperative Milk Producers Union Ltd (DKMUL) was launched here on Monday.

DKMUL Managing Director Dr B V Satyanarayana said the ERP solution seeks to streamline and integrate operation process and information flows in the organisation to synergise the resources of the DKMUL, namely men, material, money and machine through information.

The DKMUL is the first milk union in the State to implement the high-end solution at a cost of Rs 1.47 crore on cloud technology housing hardware at a robust data centre in various areas of its functioning, he said.

Satyanarayana said the ERP will facilitate the Union-wide integrated system covering all key functional areas like procurement, manufacturing, selling and distribution, finance, and accounts.

It will perform core corporate activities and increase customer service. It will also bridge the information gap across the DKMUL. The solution will provide business intelligence tools like decision support systems, early warning systems, executive information systems for enabling the DKMUL to make better decision and thus improve the milk marketing and other activities, he added.

“Earlier, the staff at the DKMUL had to attend to three phones to receive the indent from the dealers for the supply of milk and milk products daily. The DKMUL was receiving at least 2,004 phone calls placing the demands for the products. With the introduction of the mobile app, farmers/dairy cooperative societies can access the milk supply details like weight, quality parameters like CLR, Fat, rate and parameters. Dealers can indent for milk and milk products through the mobile app.The indent can be revised any number of times within the specified time. The details of the transaction can be viewed by the dealers for 30 days.

The dealers can also browse rate list immediately. The dealers can also view details of security deposit, dues every time at the time of indenting. The app also provides details of payment either through cheque, cash RTGs, he said and added that the stock position of milk and milk products can also be viewed online and with the tracking of the movement of supply vehicles. The dealers have already been trained in the use of mobile app,” Satyanarayana added. 

The software and mobile applications have been developed by Vasista Enterprise Solutions Pvt Ltd, Hyderabad.

Launching the software and mobile applications, Deputy Commissioner A B Ibrahim said the organisations should upgrade their technology for better customer satisfaction. There is a need to develop a software to avail customer feedback. The DKMUL should also diversify its products along with the milk and milk products, he added.

DKMUL President Raviraj Hegde said the DKMUL is the first milk union in the State to give Rs 30.11 per litre of milk supplied along with Rs 4 support price, as announced by the State government. It release products in flexi pack in March. The machinery for the flexi pack will arrive at the DKMUL shortly. Quality mik is being procured and 89 milk producers’ societies have bulk milk coolers, he added.