IRCTC to resume e-catering services from next month

Due to onset of the Covid-19 pandemic, e-catering services were suspended on March 22, 2020

IRCTC, the catering arm of Indian Railways, on Friday said it will resume its e-catering services for railway passengers from next month.

With permission from the Railways Ministry coming in, IRCTC is ready to resume the e-catering services in a phased manner from February, the statement said. Initially, services will be started in around 30 railway stations catering to approximately 250 trains.

"IRCTC is ensuring that all its e-catering partners ensure proper health and hygiene protocols while serving the meals to the passengers. The passengers shall avail the services of e-catering through www.ecatering.irctc.com. E-catering orders through telephone are also being restored soon. Passengers can also download IRCTC e-catering app ''Food On Track'' from the various app stores and avail e-catering services. For the convenience of the passengers' option of cash on delivery has also been provided," it said.

E-catering services were suspended on March 22, 2020, after the lockdown was announced to check to spread of Covid-19.

IRCTC had started e-catering service in the year 2014 for passengers to order food of their choice from reputed brands as well as popular regional and local delicacies. This could be done on the phone or online while travelling on trains. Their orders would get delivered to their seats at the railway station.

During the pre-Covid period, IRCTC had started clocking 20,000 e-catering orders per day.