M'lore DC office gives greater access to public

Introduces first-of-its-kind interactive processing of files of the public

“The office had been completely computerised, which was more convenient to the staff. Now in the improved system, the members of the public too have an equal right in accessing their files,” Deputy Commissioner V Ponnuraj told media persons here on Thursday.

“The system has been made totally transparent. The public can access their files at the click of a mouse. They can check the status of the documents sitting at any internet cafe across the world or at their own Gram Panchayat,” he said.

The public need to log on to http://www.dk.nic.in where they will find “click here to know the status of your file”. Once they click the line, they will find space to enter the computer number of their file and name of their village. They can even search their file by entering their name, either in English or Kannada.

“The public can even take the print out. The system of digital signature will be introduced soon. The new system will certainly reduce the necessity of public applying through the RTI Act,” the DC said.

Now the system applies to the files in the DC’s and AC’s office. It will be extended to all taluks gradually, he added.

Online service

In another revolutionary initiative, the DC’s office has introduced online services, beginning with land conversion.

“Presently, the service has been introduced for Mangalore and Bantwal taluks on a pilot basis, where the public can avail the service for land conversion. The district
administration has plans to extend the service to other taluks and launch other services too,” Ponnuraj informed.

Members of the public can avail the facility at Nemmadi centres and Gram Panchayats. However, the member should have an e-mail ID and a cell number for this purpose.
The DC said the online service will cut down unnecessary delays. A land conversion process used to take at least three-four months earlier. In the new system, it will be completed within 30 days if all the details provided by the public are proper.

He said the government was happy over the district administration’s move to provide
over-the-counter caste and income certificates, and has proposal to extend it to the entire State.“The government has also given its nod to begin with ‘one-day governance’ in taluk offices where 75 per cent of the works should be completed within a day,” Ponnuraj added.